Avoid Costly GST Errors
GST mistakes can result in penalties, audits, cash flow problems, and unnecessary stress. This guide covers the 20 most common GST errors made by businesses in Australia and New Zealand—and how to avoid them. Whether you're a sole trader or running a growing business, understanding these pitfalls will save you money and ensure compliance.
⚠️ Cost of GST Mistakes:
- Penalties: Up to 75% of tax shortfall for intentional disregard
- Interest charges: Compounding daily on unpaid GST
- Audit triggers: Mistakes flag your business for review
- Cash flow impact: Unexpected GST liabilities
Top 20 Common GST Mistakes
The Error: Continuing to operate without GST registration after reaching the threshold ($75k AUS / $60k NZ).
Why It Happens: Not tracking turnover, forgetting the deadline, or hoping the ATO/IRD won't notice.
Consequences:
- Backdated registration with GST owed from when you should have registered
- Penalties up to $300+ for late registration
- Interest charges on unpaid GST
- Cannot claim GST credits on expenses during unregistered period
How to Avoid:
- Track monthly turnover in spreadsheet or accounting software
- Set alert when you hit 80% of threshold ($60k AUS / $48k NZ)
- Register within 21 days of crossing threshold
- If unsure, register voluntarily to be safe
The Error: Claiming GST credits without proper tax invoices (missing ABN/IRD, no GST amount shown, or lost receipts).
Why It Happens: Lost paperwork, not understanding tax invoice requirements, or assuming any receipt is valid.
Consequences:
- Cannot claim GST credits without valid tax invoice
- ATO/IRD may disallow thousands in claimed credits
- Increased tax liability when disallowed
How to Avoid:
- Use receipt scanning apps (Hubdoc, Dext, Expensify)
- Verify invoices have: supplier ABN/GST number, GST amount, description, date
- Store digital and physical copies (5-7 year requirement)
- Request tax invoices immediately if missing
The Error: Claiming input tax credits on residential rent, wages, bank fees, or other exempt supplies.
Common Examples:
- Home office rent (residential rent is exempt)
- Employee wages (no GST on wages)
- Most bank fees and loan interest
- Insurance premiums (many are exempt)
- Basic food items (AUS only—taxable in NZ!)
Consequences: Credits disallowed during audit, must repay with interest + penalties.
How to Avoid:
- Learn what's GST-free vs exempt vs taxable
- Check supplier invoices—if no GST shown, don't claim it
- Use accounting software that flags exempt categories
- When unsure, consult ATO/IRD guides or accountant
The Error: Forgetting to add GST to invoices or quotes, especially after just registering.
Why It Happens: New to GST, using old invoice templates, or absorbing GST to avoid price increases.
Consequences:
- You still owe GST to ATO/IRD even if you didn't charge customer
- Can't go back and re-invoice customers in most cases
- Effectively lose 10-15% on those sales
How to Avoid:
- Update all invoice templates immediately after registration
- Set accounting software to automatically add GST
- Include ABN/GST number on all invoices
- Review quotes before sending to ensure GST included
The Error: Lodging BAS (Australia) or GST returns (New Zealand) late or not at all.
Why It Happens: Forgetting due dates, waiting for all receipts, cash flow issues, or overwhelmed by paperwork.
Consequences:
- Failure to lodge penalty: $313 per missed return (AUS)
- Late payment interest: Compounding daily
- Audit trigger: Repeated late returns flag your business
How to Avoid:
- Set calendar reminders 2 weeks before due date
- Use registered tax agent (extends deadlines by 2-4 weeks)
- Lodge on time even if you can't pay—arrange payment plan
- Automate with accounting software linked to ATO/IRD
The Error: Claiming 100% of GST on items used for both business and personal (car, phone, home internet).
Why It Happens: Not understanding apportionment rules or hoping ATO/IRD won't check.
Consequences:
- Overclaimed credits must be repaid
- Penalties for recklessness (up to 50% of overclaim)
- Audit of all claims, not just the error
How to Avoid:
- Keep logbook for vehicles (12 weeks minimum)
- Calculate business-use percentage for mixed items
- Example: 70% business use → claim 70% of GST only
- Use separate bank accounts/credit cards for business
The Error: Using wrong formulas, such as multiplying by 0.10 to remove GST instead of dividing by 1.10.
Common Calculation Errors:
- $110 × 0.10 = $11 ❌ (Wrong! GST is $10)
- $110 - 10% = $99 ❌ (Wrong! Base is $100)
- Correct: $110 ÷ 1.10 = $100, GST = $10 ✅
How to Avoid:
- Use GST calculator or accounting software
- Learn correct formulas: Total ÷ 1.10 (AUS) or ÷ 1.15 (NZ)
- Verify: Base × 1.10 should equal total
The Error: Choosing wrong accounting method or reporting GST incorrectly for chosen method.
Key Differences:
- Cash: Report GST when money received/paid (better for most small businesses)
- Accrual: Report GST when invoice issued/received (must use if turnover >$10m AUS)
Common Mistake: Using cash method but reporting based on invoices issued (mixing methods).
How to Avoid:
- Choose cash method if eligible (simpler, better cash flow)
- Stick to your chosen method consistently
- Set accounting software to match your registered method
The Error: Claiming input tax credits for expenses incurred before your GST registration date.
Rule: Generally, you can only claim GST on purchases made after registration (with some exceptions for stock on hand).
Exception: Stock and capital assets purchased up to 6 months before registration may be claimable.
How to Avoid:
- Only claim GST from registration date forward
- For stock/assets: check ATO/IRD rules on pre-registration claims
- Keep clear records of what was purchased when
The Error: Charging GST on exports (should be 0%) or not paying GST on imports.
Correct Treatment:
- Exports: Zero-rated (0% GST), still claim input credits
- Imports: GST payable at border or via reverse charge
How to Avoid:
- Learn export/import GST rules
- Keep export documentation for zero-rating proof
- Factor import GST into pricing and cash flow
Quick Reference: GST Mistake Prevention Checklist
Monthly Checks:
- ☐ All receipts filed and tax invoices verified
- ☐ Business vs personal expenses separated
- ☐ Turnover tracked (approaching $75k/$60k?)
- ☐ GST charged on all taxable sales
Quarterly (or Per Filing Frequency):
- ☐ BAS/GST return lodged before deadline
- ☐ Payment made or refund claimed
- ☐ Calculations verified (use calculator/software)
- ☐ Accounting method used correctly (cash vs accrual)
Annually:
- ☐ Review all claims for overclaiming risk
- ☐ Archive records (5-7 year requirement)
- ☐ Review registration status (still need it?)
- ☐ Professional review by accountant
What to Do If You've Made a Mistake
✅ Steps to Fix GST Errors:
- Identify the error: Review returns, claims, invoices
- Calculate the impact: How much GST over/under reported?
- Voluntary disclosure: Contact ATO/IRD immediately
- Penalties reduced significantly for voluntary disclosure
- Shows good faith and reduces audit risk
- Lodge correction: Amend BAS/GST return
- Australia: Revision request via Business Portal
- New Zealand: Voluntary disclosure via myIR
- Pay shortfall + interest: Arrange payment plan if needed
- Implement fixes: Change processes to prevent recurrence
Important: Voluntary disclosure = lower penalties. Waiting for audit = maximum penalties.
Red Flags That Trigger GST Audits
⚠️ What Alerts the ATO/IRD:
- Consistently claiming more GST than charging (unusual for most businesses)
- Repeated late or missed BAS/GST returns
- Large changes in GST reported quarter-to-quarter
- High GST claims relative to turnover
- Operating near threshold without registering
- Round numbers suggesting estimates rather than actual figures
- Industry benchmarking: Outside normal ratios for your business type